This Privacy Policy explains how RAVEN10 TEKNOLOJİ VE DANIŞMANLIK A.Ş. ("Company", "we", "us", or "our") collects, uses, shares, and protects information obtained from users of the CO2Free mobile application, website, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Account Information
- Name, email address, password, and other registration details.
1.2 Usage and Device Information
- App interaction data, device identifiers, operating system, browser type, and IP address.
1.3 Energy & Interaction Data
- User-provided preferences, schedule settings, and analytics reflecting use patterns.
1.4 Location Information
- Approximate region derived from IP or user selection within the app.
- We do not collect precise GPS location unless explicitly requested and permitted.
1.5 Third-Party Integrations
If you connect third-party systems (e.g., smart plugs, smart meters), limited identifiers and interaction logs may be collected.
We do not knowingly collect data from individuals under the legal age of majority.
2. How We Use Information
We process information to:
- Provide, improve, and personalize the Service
- Generate forecasts and recommendations
- Analyze carbon consumption patterns
- Communicate product updates, notices, and support alerts
- Enable subscription and billing functions
- Maintain security and detect misuse
3. Legal Basis (where required)
We process data based on:
- Performance of a contract (providing the Service)
- Legitimate business interests (analytics, improvements, security)
- Compliance with legal obligations
- Consent where expressly requested
4. Sharing and Disclosure
We may share data only with:
- Service providers (cloud hosting, email delivery, analytics, payment processors)
- Compliance and legal authorities when required by law
- Aggregation partners where information is anonymized or de-identified
We do not sell personal information.
5. Data Storage and Retention
Data is stored securely in cloud systems. We retain personal information:
- As long as you maintain an active account, and
- For a reasonable period thereafter to meet operational or legal requirements
Users may request deletion in accordance with Section 8.
6. Security
We use commercially reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is fully secure. Use of the Service is at your own risk.
7. Cookies and Tracking
Our website or Service may use cookies and similar technologies to:
- Authenticate sessions
- Remember user preferences
- Analyze usage patterns
Users may disable certain cookies via browser settings, but functionality may be affected.
8. User Rights
Depending on applicable law, you may request:
- Access to personal data we hold
- Correction of inaccurate data
- Deletion of information (“right to be forgotten”)
- A copy of your data in a portable format
- Restriction or objection to processing
Requests may be submitted to info@raven1-0.com.
9. International Transfers
Data may be processed in jurisdictions outside your own. By using the Service, you acknowledge that laws in other regions may differ.
10. Third-Party Services
We integrate with third parties (e.g., smart devices, payment processors). Their privacy practices are governed by their own policies. We are not responsible for external systems.
11. Children's Privacy
The Service is not intended for minors. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service. Continued use implies acceptance of the updated Policy.
13. Contact
Questions, concerns, or requests related to privacy may be sent to:
RAVEN10 TEKNOLOJİ VE DANIŞMANLIK A.Ş. Email: info@raven1-0.com Website: https://co2free.energy
By accessing or using CO2Free, you acknowledge and consent to the practices described in this Privacy Policy.